We exercise a 14-day cooling-off period on all our products so you can buy from us with confidence. The 14-day period starts from the date of your delivery. Any items which are returned to us must be in an unused, brand-new condition, and wrapped in

We exercise a 14-day cooling-off period on all our products so you can buy from us with confidence. The 14-day period starts from the date of your delivery. Any items which are returned to us must be in an unused, brand-new condition, and wrapped in sufficient packaging. You can also amend your order up to 2 working days before your delivery. If you wish to amend your order, all you need to do is contact us and we can discuss any changes to the order and any impact on price or delivery dates. Please read our Terms and Conditions to find out more. Please refer to sections 7 and 8. Please note. The warehouse is only open to accept returns from Monday to Friday, 9am to 5pm.&#xA0;

I want to make a return

If you would like to return your product for a refund or exchange, you can do so providing:. - The product is returned to us at your own expense. - We are notified within 14 days of delivery and the sofa is subsequently returned within 14 days from n

If you would like to return your product for a refund or exchange, you can do so providing: - The product is returned to us at your own expense.- We are notified within 14 days of delivery and the sofa is subsequently returned within 14 days from notification- The product is returned to us in the same condition as you received it. Once your item has been returned to our warehouse we can initiate the refund process. If you would like to order another product please follow the normal order process.The return address is Honeypot Furniture, Honey Pot Lane, Colsterworth, Grantham, NG33 5LYPlease note: The warehouse is only open to accept returns from Monday to Friday, 9am to 5pm.Refunds will be processed within 14 days of the product being returned to us after the product has been inspected. If you are using a courier, I would recommend using shiply, proovia or Xpert, I have added links below for you to be able to compare prices.https://www.shiply.com/https://proovia.delivery/https://www.xpertdelivery.co.uk/ All of this information can be found on:https://honeypotfurniture.co.uk/returns-exchanges/

Returns policy

PHONE OPERATING HOURS:
Monday - Friday: 8AM - 8PM
Saturday - Sunday 10AM - 3 PM
01476 338 771

EMAIL:
hello@honeypotfurniture.co.uk

honeypotfurniture

Returns/ Exchanges

How do I apply for finance on your products?

I want to check how much I still owe on finance

Finance

Do you offer repair services for furniture defects?

What is the 5 year frame guarantee

What is the 12 month Guarantee

Guarantee

What is your cancellation policy?

What day do you deliver to me

Do you assemble my furniture

How does delivery work

How do I know if something is out of stock

My delivery is meant to be arriving tomorrow, but I still don't have the tracking number

Does the sofa come in parts to fit through my doorway or through my hallway

Scotland delivery

Northern Ireland

Delivery

How do I clean my sofa

Sofa after care

I did not receive my confirmation email

Do you have fabric swatches

Orders

Are your sofa's fire safe and legally covered

Fire Label

Do you have a showroom

Will the product colour vary from the website image? / I have seen this item on your social media and the colour seemed lighter or darker